AU
Angus & Robertson franchisees leave the chain – now independents
  • Posted:
  • April 5, 2011
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  • AU
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Bookseller + Publisher are reporting that 25 A&R franchisees have …

‘exercised their right to terminate as a result of Angus & Robertson’s continued breach of the franchise agreement…[which] includes Angus & Robertson’s failure to provide the services and benefits it is obliged to provide pursuant to the franchise agreement’.

Apparently, and rightly, the straw that broke the camel’s back – quite apart from what I’m assuming is a total lack of support from REDgroup since the company’s administration – is the administrators’ handling of the gift cards. That is to say, the gift card “pay double” debacle.

In the statement listing the ways A&R/REDgroup had breached the franchise agreement, the franchisees said:

‘In particular, this included an obligation that customers of Angus & Robertson franchisees could redeem gift cards,’ said the statement. ‘Despite continual requests from the Angus & Robertson franchisees, Angus & Robertson refused to comply with its obligations in respect of this very important manner.’

The 25 A&R stores which will now operate as independent bookstores are:

  • Albany (WA)
  • Armidale (NSW)
  • Tamworth (NSW)
  • Batemans Bay (NSW)
  • Bowral (NSW)
  • Kiama (NSW)
  • Burnie (TAS)
  • Busselton (WA)
  • Darwin (NT)
  • Edwardstown (SA)
  • Forster (NSW)
  • Glenelg (SA)
  • Mt Barker (SA)
  • West Lakes (SA)
  • Victor Harbor (SA)
  • Murray Bridge (SA)
  • Goulburn (NSW)
  • Nowra (NSW)
  • Orange (NSW)
  • Rockingham (WA)
  • Southport (QLD)
  • Taree (NSW)
  • Ulladulla (NSW)
  • Unley (SA)
  • North Adelaide (SA)

To say that the brand is tainted is an understatement, although not as badly as Borders. Still, they wouldn’t be paying their franchises fees anymore (would you?) and they aren’t getting any support, so there’s little point operating as a franchise.

 

 

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